General - Cloud Retailer Common Questions

How long will my user account stay logged in?
Overview This article explains how long a user account will remain logged in. The times listed are for periods of inactivity, meaning, if a user refreshes ...
Fri, 17 Feb, 2023 at 2:07 PM
How to process Gift Card as free item or donation
This article will explain the basic process of how to process a Gift card as a donation or free of cost. Here are the instructions: Step 1: Create ...
Wed, 31 Jan, 2024 at 2:35 PM
Can I store customers' credit card numbers in Cloud Retailer for later use?
Overview Our system does not store CC numbers as doing so would put be a PCI liability.  The way that our systems are designed takes our offering outside o...
Wed, 7 Feb, 2024 at 12:39 PM