General - Hardware

Disabling Power Saving Mode
Overview This article shows a step-by-step guide on how you can disable Power Saving Mode on your Windows PC (Windows 10 & Windows 11) This is a re...
Thu, 16 Feb, 2023 at 1:23 AM
Firewall requirements for Cloud Retailer
Overview In order for Cloud Retailer to operate properly in your environment you'll need to open up the following ports on your firewall: On any...
Tue, 20 Dec, 2022 at 2:12 PM
Hardware / Network Requirements for Cloud Retailer
Overview Below are our guidelines for choosing a computer that will work with Cloud Retailer.  Outside of the detail specifications provided below, there i...
Thu, 31 Aug, 2023 at 4:47 PM
How to use EpsonNet Config for Cloud Retailer
Overview    Make sure your Epson Printer is turned on and connected the network using an ethernet cable to get started.  This is moderate level complexity ...
Tue, 7 Jun, 2022 at 9:21 AM
I'm switching to a new internet provider, what do I do?
Overview     If you're switching to a new internet service provider it's typically a fairly easy process but it can be a bit involved and can be a ...
Tue, 12 Jul, 2022 at 11:47 AM
Non ELO Touch Screen Monitors and Zebra Printers
Overview Cloud Retailer was designed and tested with ELO Touch screen monitors.  While other touchscreen monitors will work with Cloud Retailer, some do...
Mon, 6 Jun, 2022 at 5:11 PM
USB to Serial Adapters
Overview    We generally do not recommend using these adapters.  Please read the articles below for additional detail.   Procedure If you want to geek...
Mon, 6 Jun, 2022 at 4:34 PM
Setting up your new C14 Cloud Retailer POS
TABLE OF CONTENTS Overview What's in the Box? Setup Interface Ports Diagram Adding Peripherals Barcode Scanner for Cloud Retailer Cash Drawer ...
Wed, 2 Aug, 2023 at 3:28 PM