Overview
Cloud Retailer does not initiate many connections from our data centers, however, you may see connections from us in response to client-initiated services such as our Sync tools or ScreenConnect or if there is a specific service we are connecting to, such as FTP for transferring documents.
This article aims to provide a single list of possible connections and the expected origin for those calls.
NOTE: For dynamic load balancing and fail-over purposes the specific IP address of a given service cannot be garenteed. As such, when added restrictions, we urge you to use the URL provided.
Expected Traffic from Cloud Retailer
| Service | URL | Related IP/Range* | Notes |
|---|---|---|---|
| Cloud Retailer Sync | company.cloudretailer.com | 72.165.64.50/29 47.49.106.226/29 | |
| File Transfers (FTP/SFTP) | ftp.rite.us | 72.165.64.50/29 47.49.106.226/29 | |
| ScreenConnect | help.rite.us | 72.165.64.50 47.49.106.228 | |
| ESET Management | eset.rite.us | 72.165.64.50 47.49.106.228 | |
| Misc. Integrations | dc1.cloudretailer.com | 72.165.64.51 47.49.106.229 |
*IP Ranges are subject to change with little advanced notice due to the dynamic networking needs of our data center. The URLs will stay consistent.
References
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