Loyalty Program Double Points

Overview

This article will go through the basics of creating a list of specific items to earn double points on all/specific days. It is assumed that an existing Loyalty Program and rules are already in use. This article is meant to cover the basics, if you have more specific questions not addressed in this article, please contact tech support at support@cloudretailer.com.

Procedure

Here is a step-by-step guide:

Step 1: Add a new Loyalty Program Rule parameter 

1. Login to your Cloud Retailer Back Office
2. Navigate to Admin on the left side of the screen
3. Search for and select Loyalty programs
4. Select the loyalty program(s) you wish to add double points to and select Edit Selected Loyalty Program(s) on the right side of the screen.
5. On the Loyalty Program Rule Parameters Form section, click the Add rule parameter button
6. Keep the Rule Type as "Earn" and add a rule Name (for example Double Points)
7. Click the Save button to apply the changes
8. Click the blue Edit button next to the new parameter you just created
9. Click the Add filter to define which products you want to be included in the Loyalty program
10. Click the Save button to apply the changes
11. Click on the Cancel button to go back to the Edit Loyalty Program page

Step 2: Add the Earn Rule Parameters

1. Scroll down to the Loyalty Program Rules Form section 
2. Click the Add earn rule button below the last earn rule.
3. Enter the name you want for your double points rule. For example, if our normal rule is called "Earn 1 point per Dollar" we could name our double points rule "Earn 2 Points per Dollar".
4. Select the same Rule Engine Type as the rule you want to double For our example, we will select Price Points.
5. Click the Save button at the top right of the screen.
6. Click the blue Edit button

7. On the left hand side, you can also select a temporary date range or  choose which day/s of the week to apply the double points.

8.  Under the Rule engine parameters portion, select the Rule parameter for double points. 

9.  On the Points multiplier field, enter 1 for double points (This will be 1 point in addition to your default earn rule resulting in 2 points)

10. Click on Save to apply the changes

You may also follow this video showing the above procedure.

Average Time to Complete

30 minutes