Handling of Credit Card Fees in Dual Pricing vs Regular

Modified on Tue, 25 Jun at 3:38 PM


This article provides a brief comparison of how credit card fees are treated in a Dual Pricing environment versus when there is no Dual Pricing.

On Dual Pricing

The fee comes out BEFORE it is deposited into the account.


Let's say you took in $1035.00 in credit card sales, ~$35 would be the CC fees. So the next day you will see a $1000.00 deposit into your account.

But since we cannot know the exact fees that your processor will charge you, it may also be useful to check your payments hub account (link here: https://www.paymentshub.com/). If you do not know your login information, you can contact your processor or us to assist in getting your email and resetting your password.

Once logged in:

  1. On the left side of the screen, click in the deposits tab (piggy bank icon).
  2. On the top right side, make desired changes to date range (generally, deposits occur within a few business days after your credit card terminals have been batched).
  3. On the top right, click export. This will create a csv file that you can open in excel. This spreadsheet contains the amount batched on the terminal, the processing fees, and the resulting deposited amount.

For more information on reconciling the amounts in Cloud Retailer and your deposit, click here for an article on Reconciling NAB Deposit Amounts in Cloud Retailer.

No Dual Pricing

The fee comes out once a month, usually around the 1st of the month.


Let's say you took in the same $1035.00 in credit card sales, and your cc fees are $35, this would be taken out at the beginning of the month, so you would see the full $1035 put into your account.


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